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Tone Matters Most

Have you ever heard the phrase, “90% of what you say isn’t coming out of your mouth?” What’s being referred to is nonverbal communication; Haptics (touch), Kinesics (body movement/gestures), Proxemic... ...more

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January 26, 2026•2 min read

The First Impression Matters: Investing in Quality CSRs for Your Garage Door Business

If you’re looking to grow your business, then investing in a quality CSR is one of the best ways to do it! In the garage door industry, your customer service representatives (CSRs) are the first impre... ...more

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January 26, 2026•2 min read